Tel: + 44 (0)20 8868 1188     sales@aspen-electronics.com

Returns, Refunds and Exchanges Policy

Returns, Refunds and Exchanges Policy

How To Return An Item

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 30 days of your purchase.

  1. Please email admin@aspen-electronics.com to request a refund and we will give you a reference number.
  2. Mail your returned item to: (you must contact us before returning any items)
    Aspen Electronics (Returns)
    1-3 Kildare Close
    Eastcote
    Ruslip
    HA4 9UR

 

As per the Consumer Protection (Distance Selling) Regulations 2000, consumers are entitled to a full refund within 7 days when complying with the above conditions.

Please note you MUST contact us before returning any items